
Tangles are organizational knots. They are the silent killers of organizational success. Unnoticed, tangles quietly begin to undermine the successful functioning of an organization. Ignored, tangles fester and grow, and may ultimately destroy your organization.
Tangles manifest as unproductive working relationships, snarled lines of communication, and fuzzy lines of authority. As they tighten their grip their presence is signaled by heightened emotions, conflict, blame, and us versus them thinking and behavior.
Organizations not plagued by tangles enjoy a high sense of trust and collaboration. Decisions get made and stick. Accountabilities are clear. Leaders seek out and address tough issues. Productivity and profits soar.
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