Do you realize that every time you speak to peers, direct reports, and Board members, you have the opportunity to transform your relationship? Do you know that you can align your mind, brain, and conversations to create a more productive working relationship?
I recently conducted a rigorous research study on how key stakeholders in an organization make sense of a seemingly intractable complex challenge exacerbated by human dynamics issues. The current economic mess is a wicked tangle because it involves multiple stakeholders, each with a different view of the situation. Each stakeholder not only has their own interests, but also a different idea of how the situation should be solved. The photo above gives a snapshot of the myriad of stakeholders enmeshed in this wicked tangle. When faced with wicked corporate tangles, it is helpful to draw a picture of all of the stakeholders, and identify their positions and underlying interests.
Like many, we had a group of friends over to watch the Superbowl last night. Some of us rooted for the Pittsburgh Steelers, while others were backing the Arizona Cardinals. That was good old-fashioned sports rivalry. However, we were all taken aback by the negative energy that emanated from some of the commercials. As reported in today's San Francisco Chronicle, many of the ads were downright aggressive and hostile.