Your intrepid Tangle Doctor has been tied up, so to speak, implementing new ways to untangle corporate leadership knots and teaching MBA students how to work well together and be effective leaders. So many tangles, so little time!
Nothing tangles potential organizational effectiveness than a top leadership team mired in unproductive interpersonal dynamics. These manifest as turf wars, political battles, and hidden agendas. The result is a lack of honesty and an inability to raise tough issues. Bad feelings between two key functional leaders trickle down to the rest of the organization. I once worked with a team in which two senior leaders had a visceral dislike of each other. Direct reports two to three levels down felt the tension, and were in turn mistrustful of each other. The result? Gridlock.