A couple of days ago, I wrote a post on Emotional Intelligence (EQ). This is a follow -up. Many years ago, I worked at
, which was then a global provider of human resource development products and services. One of our flagship products was a course called
Managing Interpersonal Relationships (MIR)
. The goal of MIR was to help individuals reduce relationship tension. In many ways, it was a precursor to
work on Emotional Intelligence. Daniel Goleman expanded the notion of interpersonal skills.
recently added to our understanding by explaining how we can tame abrasive mangers.