Active Listening Tips for Avoiding Strangling TanglesTM

By Marcia Ruben, PhD, PCC on Wed, Apr 22, 2009

A Strangling TangleTM paralyzes organizations and can lead to plummeting profits, lost revenue, and precipitous falls in market share. There are a number of causes for Strangling Tangles. Based on my experience and research, organizations with corporate cultures that discourage speaking up and sharing bad news are particularly vulnerable. Leaders play a huge role in building, maintaining, and changing corporate culture. One way leaders can change the culture is by learning and demonstrating active listening skills.

Continue Reading

Ending Strangling Tangles Starts at the Top

By Marcia Ruben, PhD, PCC on Tue, Jan 20, 2009

I watched today's inauguration of President Barak Obama on a large screen television in front of San Francisco's City Hall. A large and diverse crown gathered and there was a palpable sense of expectancy and hope for better times and change. A change in leadership always presents the opportunity to right past wrongs and chart a new and more successful course.

Continue Reading

Yes We Can

By Marcia Ruben, PhD, PCC on Thu, Nov 06, 2008

Yesterday, after the votes in the U.S. Presidential election had been counted and the winner decided images of the world's reaction to the election of Barack Obama filled our television screens. As I watched crowds and individuals from all over the world chant "Yes We Can" with tears in their eyes, I too found myself succumbing to a tsunami of emotion. Hope filled my heart as my eyes filled with tears. I cannot remember a more universal, positive, or global transcendent moment.

Continue Reading
Marcia Ruben Ph.D, PCC, CMC

Marcia Ruben Ph.D, PCC, CMC

Lists by Topic

see all

Posts by Topic

see all

Recent Posts