Night of the Living Dead, VUCA, and Strangling Tangles

This past Halloween, my husband and I locked ourselves in our darkened home, and watched a dvd of  Night of the Living Dead. I had never seen it before and to be honest, I can’t say that I truly watched the whole thing. I spent part of the movie hidden under a blanket! If you [...]

Warning Signs that you have a Jangle TangleTM—Compliments of Brothers and Sisters

Thank goodness for TiVo. My husband and I love it to catch up our favorite television shows. One, Brothers and Sisters is an ABC drama about an exceptionally close, yet dysfunctional family. Sally Fields plays Norah Walker, the matriarch. Norah has five adult children, each with their own lives and own dramas. As I watched [...]

How to Build a Culture of Fear in 3 Easy Steps

Leaders, follow these three easy steps if you want to ensure that tough issues are never raised, that you don’t receive early warning signs, and that employees are seen and not heard. If you follow these steps faithfully, you and your executive team will hold all the power. You will be secure in your conference [...]

Active Listening Tips for Avoiding Strangling TanglesTM

A Strangling TangleTM paralyzes organizations and can lead to plummeting profits, lost revenue, and precipitous falls in market share. There are a number of causes for Strangling Tangles. Based on my experience and research, organizations with corporate cultures that discourage speaking up and sharing bad news are particularly vulnerable. Leaders play a huge role in [...]


Marcia Ruben, Ph.D., CMC

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