When Leaders have Each Other’s Backs, Teams Have Less Tangles

Jake Pavelka, the Bachelor (yes, I secretly watch the show—I am a romantic at heart) said that he wanted to find a mate who “had his back.” I have facilitated dozens of team effectiveness offsites and invariably participants will claim that they either want to know their teammates have their backs, or recall that their [...]

You Can’t Hurry Trust . . . You Just Have to Wait

There is an old song first sung by the Supremes, and later by Phil Collins and others, called “You Can’t Hurry Love.” The lyrics often run through my mind when I am working with leadership teams. Only the problem isn’t love. It is trust. You really can’t hurry trust. As an organizational consultant and executive [...]

More Crooked Tangles—Who Can We Trust?

photo credit: Margaret Anne Clarke
In the past week, I have been repulsed by news of one of the biggest scams of all time. Bernard Madoff, head of Bernard L. Madoff Securities, allegedly conned scores of wealthy investors, lulled by promises of higher than average yearly returns. Madoff was the CEO of a company [...]

Building Trust during Merger Integrations

According to a November 2008 McKinsey study, 22% of over 1400 executives from a cross-section of industries, geographies, and functional areas anticipate that they will be seeking merger and acquisition opportunities. That is, those companies that are still in fairly good financial shape will take advantage of opportunities to purchase complimentary companies at a [...]


Marcia Ruben, Ph.D., CMC

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