What Leaders Can Learn from Twitter, Facebook, and #Iran Election?
For the past ten days, I have been glued to the media and social networking sites, especially Twitter. I am not alone. I have been awed by the level of interest, caring, and actions taken by so many after the June 12 election. As I sat in my office, watching my computer screen, I felt [...]
Active Listening Tips for Avoiding Strangling TanglesTM
A Strangling TangleTM paralyzes organizations and can lead to plummeting profits, lost revenue, and precipitous falls in market share. There are a number of causes for Strangling Tangles. Based on my experience and research, organizations with corporate cultures that discourage speaking up and sharing bad news are particularly vulnerable. Leaders play a huge role in [...]
